GENERAL CONDITIONS OF SALE
Bravate Artigiane is a registered trademark of Casa per Casa s.r.l. For any
use of thetrademark for advertising initiatives permission shall be
requested from the Company first, and the latter reserves the right to grant
or deny authorisation for this.
The Prices indicated in the pricelists are the prices suggested to the public.
Pricelist is quoted in Euro units. Any price variation, even if it is not communicated
to the Customer, is applied to orders not yet accepted.
ORDERS: acceptance and amendments
Bravate Artigiane reserves the right to accept the Customer’s orders within
7 (seven) days from their receipt. The Customer may amend the orders
within no more than 7 (seven) days from the receipt of acceptance.
DELIVERY AND CARRIAGE
The delivery dates indicated are purely indicative and non-binding. The
goods are shipped DELIVERED DUTY PAID to Italy, unless otherwise specified
in writing. Should the chosen delivery location at the customer not be
accessible by transport vehicles, extra charges will be applied for delivery
with alternative means.
Outside of the Italian territory, the goods are shipped EX WORKS unless
otherwise agreed in advance.
With the exception of deliveries performed by Bravate Artigiane and unless
otherwise agreed in writing, the costs and risks for transporting the goods
shall be entirely borne by the customer, including any insurance costs. The
products will be protected with adequate standard packaging and any
different packaging solutions will be charged to the customer. The
customer must check the number of items and the condition of the packaging
upon goods delivery or collection, and notify any complaints to the
carrier by indicating them on the transport document.
Any reason of whatsoever nature shall not entitle the Customer to cease or
postpone the payment of the order, nor to compensate debts and credits
towards Bravate Artigiane. The partial or total default in payment of any
invoice entitles Bravate Artigiane to initiate default proceedings against
the Customer, who loses the benefit of the term. At the same time, Bravate
Artigiane shall have the right to suspend any supply, refuse or cancel orders
and demand the full payment of the debt, as well as expenses, interests and
Interests shall automatically accrue on the sums due in accordance with
the 09/10/2002 n. 231 Legislative Decree (Official Journal n. 249 dated
23/10/09) in compliance with the 2000/35/CE guidelines. Bravate
Artigiane reserves the right to interrupt commercial relations in the event
of the insolvency of the retailer. The commercial relations are nevertheless
understood not to be exclusive and not binding for the parties, with the
possibility of interruption subject to prior notice.
Since the complete payment of the invoice the goods belong to Bravate
WARRANTY: returns and complaints
Bravate Artigiane products are covered by warranty. All claims for non
conformity or for visible defects of the goods must be notified in writing to
Bravate Artigiane within 8 (eight) days from the receipt of the goods, the
Customer’s rights being otherwise forfeited. In the event of non evident
defect, the claim shall be submitted within 8 (eight) days from the date in
which the defect has been discovered.
Such warranty is not operative in the event that the defects concerned are
consequent to an improper assembly or use of the products or to an
unsuitable storage by the Customer, and it does not cover the uniformity of
grain and colour in the combination of the various Products.
THE CUSTOMER, BY SENDING THE ORDER, ACCEPTS SUCH TOLERANCES.
In any case, Bravate Artigiane’s responsibility is limited to the value of the
faulty items. Therefore, Bravate Artigiane shall not be held responsible for
the Customer’s expenses or for any other direct or indirect damage claimed.
Furthermore, Bravate Artigiane will nor respond for any damage (even to
third parties) resulting from an improper or different use from the function
and destination of the products, or for claims submitted with different
modalities and timings from those indicated.
For any dispute regarding the interpretation and execution of sales
relations, the exclusive Place of Jurisdiction will be the Law-Court of Treviso,
while the applicable law is the Italian Law (excluding any recourse to
CLAIM AT THE GOODS’ DELIVERY
In case that at the moment of delivery one of these anomalies occurred:
- missing goods with respect to what is indicated in the packing list;
- different goods from those indicated in the packing list;
- damaged packaging
it is essential to expressly formulate a written reserve on the packing list
(both on the shippers’ copy and on the recipient’s).